Welcome to our Malaysia office

Part-time
Contract / Temp
Permanent
  
>> Browse Jobs >> Advanced Search
Pls enter keywords separated by space or comma.  Space will be treated as AND.  Comma will be treated as OR.

Call Center Executive

Posted on: 12 Sep 2017

Responsibilities:
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Meet personal/team qualitative and quantitative targets
  Requirements:
  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • At least 2 year(s) of working experience in the related field is required for this position.
  • Preferably Senior Executives specializing in Customer Service or equivalent.
  • Full-Time position(s) available.
  Interested candidate can apply through Jobstreet or send resume to vinnie.cheng@recruitexpress.com.my
Industry: Others
Specialization: Customer Service
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Permanent
Years of Experience: 2
Salary Range: RM1,501 - RM2,600 / mth
RM2,601 - RM4,000 / mth

For enquiries, you can contact Liz Pak.

Email: hr.my@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.