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Sales Engineer

Posted on: 26 Jun 2018

Job Description:
- To be committed in promoting, selling, service (both consultation and technical) and educate our range of bearing products and mechanical related components
- Establishes new accounts and services accounts by identifying potential customers; planning and organizing sales call schedule or acquire referrals from existing leads
- Administering client accounts; recording and maintaining client contact data
- Manage existing customers with professional sales handling, establish personal rapport, provide consultation and recommendation, technical support, pre-sales technical assistance, product education, prompt delivery and after-sales service
- Support in case of Warranty Claims, set up technical investigation report & present findings to customer with Sales Person (if required)
- Key customers should be monitored closely – to plan on regular visits, communicate and understanding customer needs, enquire on new prospects, assist customers in their stock planning process, and follow-up on providing prompt delivery
- Negotiating tender and contract terms
- Gains customer acceptance by explaining or demonstrating cost reductions and operations improvements.
- Set up trainings, application / technical presentations and demonstrating how a product will meet customers’ needs
- Determines improvements by analyzing cost-benefit ratios of equipment, supplies, or service applications in customer environment; engineering or proposing changes in equipment, processes, or use of materials or services.
- Prepares cost and provide quotation estimates by studying plans, and related customer documents; consulting with engineers, architects, and other professional and technical personnel.
- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.
- On-site inspections for bearing failure and prepare analysis report on the findings
- Cross-reference on products with correct applications (ie. Speed, Load & etc)
- Derive customer’s future trends and product requirements
- Prepare and/or suggest reference sheets and reference list for Sales Person
- Maintain good working relationship with our Brand Owners
- Maintain good working relationship with the Customer Service team, sales support team (to ensure good and effective back-up support when respective sales executive is out of office), store and delivery department to ensure prompt response, arrangement and delivery to customers.
- To monitor and record weekly sales activities, customer payment report and other related monthly sales report to be submitted to the sales manager
- To monitor competitor’s movements by understanding their policies and collect related data from supplier or customers. Collected data shall be submitted and shared among the sales team
- Monitor and report to sales manager of bearing price discrepancies (old and new model) based on data collected in the market
- Strictly monitor and follow-up on all Account Receivables and Overdue limit of respective customers’ account
- Collection of payment should be submitted promptly to the Accounts Department for update
Skills
- Problem Solving, Product Knowledge, Selling to Customer Needs, Software Requirements, Presentation Skills, Technical Understanding, Verbal Communication, Requirements Analysis


Job Qualification:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Mechanical) or equivalent.
- Required language(s): Mandarin or Cantonese, English, Malay
- At least 2 Year(s) of working experience in the related field is required for this position.
- Possess own mode of transportation
- Personality: outgoing; pro-active; disciplined; self-motivated & customer service oriented
- Possess good communication skills, able to reflect good self corporate image
- Sales etiquette should be at all times
- The Company will provide incentives and allowances for successful applicants

 

**Interested candidate kindly send your resume to hannah@recruitexpress.com.my with subject 'Sales Engineer'.

Industry: Industrial Machinery / Heavy Equipment
Logistics / Warehousing
Semiconductor / Electronics / Engineering
Specialization: Engineering
Location: Central (KL / Selangor / Negeri Sembilan)
Employment Type: Permanent
Years of Experience: 0
Salary Range: RM2,601 - RM4,000 / mth

For enquiries, you can contact Nurhani Mishan (Hannah).

Email: hannah@recruitexpress.com.my

Contact: 03-27138830

**All information will be treated with the strictest confidence. We regret that only short-listed applicants will be notified.