Welcome to Recruit Express Pte Ltd (Malaysia)

Welcome to our Malaysia office

Division	:	General 2
Reference	:	MNG
Company's Description	:
Email to	:	job-search@recruitexpress.com.my
Position	:	Collections Supervisor/ Manager
Type	:	Permanent
Zonal segregation	:
Salary range	:

Details	:	responsible for leading and managing a team of collection officers in a dedicated Financial Product stream. Training and motivation come naturally to you, as does your ability to contribute to a cohesive Site Leadership Team. strong credit / collections background and have experience managing teams and driving teams to achieve daily productivity metrics and monthly collection targets This role is accountable for implementing company strategies to maximize the collection performance and reduce the collection costs for the company. will need to manage resource utilization and planning and ensure workload is managed effectively within the teams. The incumbent will need to provide on the floor guidance, training, feedback and motivation to their team and conduct formal appraisals and performance evaluations to improve the performance of their team members. This is a strong leadership role and the candidate’s key role will be to motivate, drive and lead staff to achieve their goals. Additionally he/she will need to look at implementing new tactics, processes and strategies to improve the performance of the teams and improve quality of the output, while reducing operating costs.
Education	:	Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma, any field. At least 2 year(s) of working experience in the related field is required for this position. Preferably Senior Executives specializing in Customer Service or equivalent. 2 Full-Time positions available.
No. of years of work experience	: