Responsibilities:

• Ensure all payments are made on a timely basis and are accurate to maintain the reputation of the company.
• Take ownership of the ledger and ensure that all avenues are explored to collect any outstanding debt.
• Analyse all credit control-related data, identifying problem areas and acting on those problems accordingly.
• Process, allocate and notify all entities of their respective shares of collections and premiums.
• Identify and document all unrecognised cash items that are experiencing collection difficulties to ensure early escalation.
• Review and reconcile credit control reports and broker statements.
• Maintain relationships with stakeholders and provide excellent customer focus.
• Document and maintain procedures, manuals, and user guides.
• Train new starters to ensure awareness of processes and systems.
• Contribute to the refinement of process procedures and systems for continuous improvement.

Work Experience:

• Relevant experience in the field is required.
• Experience in credit control in professional or financial services industry preferably with Elders Insurance or related entity, credit control, and office/administration, with
• Supervisory experience desirable.
• Strong experience of credit control in a professional or financial services environment, proven success in a changing environment, and experience in a similar role, preferably in a shared service environment.
• Experience working collaboratively with offshore partners desirable substantial experience in underwriting administration process (Market and Commercial Insurance), and Insurance Credit Control experience in the Market Insurance Industry.
• Some experience in fundamental credit analysis.
• Moderate finance or accounting experience, significant experience in a credit control team, and previous experience in managing a credit control team, within an Insurance environment.
• Experience in the Xchanging process for accounting and settlements, experience within the Insurance industry, proven success in working to deadlines and objectives, and experience in credit control.

Insurance / Reinsurance / Pension Funding

Others

Kuala Lumpur, Selangor

Contract / Temp

MYR 4, 501- MYR 6, 000 / mth